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Shipping & Delivery

Shipping Information

We hope you love your REFY delivery - that's why we've made shipping as easy as possible. All of our shipping is tracked - you will receive confirmation of your tracking number once your order has been packed.

Orders are shipped Monday to Friday between the hours of 9AM and 5PM GMT. This excludes weekend days and UK Bank Holidays. 

For full information on all of our shipping rates by country please see below: 

Republic of Ireland:

Delivery Method Estimated Time Price
Standard Shipping*  2-4 Working Days  4.99
Free Shipping Over  €60.00 2-4 Working Days FREE

* All Duties And Taxes Included


Zone 1 includes Austria, Belgium, France, Germany, Italy, Luxembourg, Netherlands, Spain 

Zone 2 includes Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Poland, Portugal, Slovakia, Slovenia, Sweden 

Zone 3 includes Bulgaria, Croatia, Cyprus, Romania

Delivery Method Estimated Time Price 
Zone 1 Standard Delivery*  3-5 Working Days 6.99
Zone 2 Standard Delivery* 3-5 Working Days €9.99
Zone 3 Standard Delivery* 4-8 Working Days €17.99
Free Delivery Over €60.00 3-5 Working Days FREE 

* All Duties And Taxes Included


Delivery Method Estimated Time Price
Standard Shipping*  3-5 Working Days  €17.99
Free Shipping Over  €60.00 3-5 Working Days FREE

  * Duties & Taxes paid by customer


Order Tracking

We track every order. We'll send you the tracking number of your order so that you can watch the moment your REFY product is shipped to the moment it's in your hands! 

If you have any issue with your tracking information, email us at and we will be happy to help.

How We Process Your Order

When you make an order on, we will send you a confirmation email (this won't take long!)

Our team will then process the order within a day or so, we then hand it over to our nominated carriers. You will then receive a tracking number so you can see where your product is at any given time. 

My Shipping Address Is Wrong

If you have made a mistake on your order, you may be able to update your details, provided this has not already been picked and packed. Please email us as soon as possible at and we can amend the shipment address for you. 

Important Information

  • You'll receive an order confirmation email after purchase
  • Orders are dispatched Monday - Friday.
  • Please be aware that we are not responsible for information which has been entered incorrectly at checkout. If you have incorrectly entered your address and not contacted us to change this before the item is shipped, there will be an additional waiting period.